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Frequently Asked Questions (FAQ)

Welcome to the Zephyr Outfit FAQ section. Here we answer the most common questions about shopping with us in Bangladesh.

1. Where is Zephyr Outfit located?

Zephyr Outfit is a Bangladesh-based fashion brand. We sell online and deliver all across Bangladesh.

2. Do you deliver outside Bangladesh?

No, currently we only deliver inside Bangladesh. Learn more about our Shipping Policy.

3. How long does delivery take?

Standard delivery time is 1–5 business days for most areas. For remote locations, it may take up to 7 days. Check details in our Shipping Policy.

4. What payment methods do you accept?

We accept Cash on Delivery (COD), Bkash, Nagad, and Rocket payments. For full details, see our Payment Policy.

5. Can I return or exchange a product?

Yes. You can return or exchange products within 3 days of delivery if they are unused and in original packaging. Please check our Return Policy and Refund Policy for more details.

6. Are Zephyr Outfit products original?

Yes! Zephyr Outfit is an original Bangladeshi clothing brand. All our products are designed and produced by us.

7. How can I contact customer support?

You can reach us via the Contact Us page or message us directly on Facebook/Instagram.