Terms and Conditions

Orders

• All orders are placed through our official WhatsApp channel.
• Orders are confirmed only after you receive a confirmation message from our support team.

Payments

• We currently accept Cash on Delivery (COD), bKash, Nagad, and Rocket payments.
• For advance payments, please keep your transaction ID safe until delivery.

Delivery

• Delivery time is usually 1–7 business days, depending on location and product availability.
• Delivery charges may apply and will be confirmed before finalizing your order.

Returns & Exchanges

• Products can be returned or exchanged only if they are unused, undamaged, and in original packaging.
• Return requests must be made within 3 days of delivery.
• Refunds (if applicable) will be processed after verifying the returned product.

Customer Responsibilities

• Provide accurate information when placing an order.
• Ensure timely availability to receive Cash on Delivery orders.
• Use products as per provided guidelines.

Policy Updates

Zephyr Outfit reserves the right to update or modify these terms at any time. Any changes will be posted on this page.